To provide high quality and timely analysis of pharmaceutical products, raw materials, active substances, finished products and other samples and to consistently meet the requirements and expectations of our customer. The policy is achieved through The policy is achieved through:

• Our Standards of Service:

  • Client Satisfaction

  • Results meet client’s quality and accuracyrequirements

  • Turn-around time commitments

• The Quality Control Testing Program:

  A rigorous Quality Control Testing Program is in place to monitor the quality of test samples.

• Personnel:

  Laboratory personnel are familiar with the Quality Policy. They are provided with the knowledge, training, and tools necessary to perform laboratory operations and testing.

• Directors and staff have commitment towards providing high quality test results and excellent professional service to our customer:
  • Tests are performed in accordance with stated methods, laboratory policies and procedures, and the customer's requirements.
  • Communication takes place regarding effectiveness of the management system and importance of meeting customer's and other requirements.


• Increased employee proficiency, competency and job satisfaction through awareness, training, and development programs.


• The commitment to implement a successful Quality Policy begins with an organization's management.


• Carry out its testing activities in an impartial manner, ensures competency of its associates keeping all its activities confidential and for consistent operation of all laboratory activities on ongoing basis.



• As the Technical Director, I therefor affirm my commitment to this policy. We recognize that we are all responsible for the quality of our work, and must remain quality conscious in all of our activities.